Good Shepherd Health System

Keeping Our Campuses Safe and Secure

Good Shepherd Medical Center has ramped up security measures at the Longview campus to ensure the safety of patients, staff and visitors. These added measures included the installation of a metal detector at the emergency room entrance. All visitors between 9 p.m. and 5 a.m. will be directed to the emergency entrance on the south side of the hospital. All visitors are required to pass through the metal detector.

At the Marshall center, visitors between 9 p.m. and 5 a.m. should enter through the emergency entrance and must sign-in.

Employees and medical staff have been issued new identification badges that included an added security device known as radio frequency identification (RFID). These badges allow access to building entrances and secured departments, such as the emergency department.

The Joint Commission’s Environment of Care standards require healthcare facilities to address and maintain a written plan describing how an institution provides for the security of patients, staff and visitors. It recommends that facilities take extra security precautions in the ED.

Additionally, Good Shepherd is taking measures to increase training of doctors, nurses and security personnel on de-escalation techniques, recognition of potentially violent patients early, and getting help before an incident occurs. If you have any questions or concerns about the security measures being implemented, please contact the Longview security department at 903.315.3376 or the Marshall security department at 903.927.6018.