Awards & Designations
Excellence at Good Shepherd Medical Center Marshall

Good Shepherd Medical Center Marshall has received prestigious state and national awards in health care and clinical excellence.

ENDOSCOPY CENTER RECOGNIZED BY LEADING GASTROINTESTINAL MEDICAL SOCIETY FOR QUALITY & SAFETY


The American Society for Gastrointestinal Endoscopy (ASGE), a leading gastrointestinal medical society, has recognized Good Shepherd Medical Center – Marshall’s Endoscopy Center as part of its program specifically dedicated to promoting quality in endoscopy in all settings where it is practiced in the United States.

The American Society for Gastrointestinal Endoscopy (ASGE), a leading gastrointestinal medical society, has recognized Good Shepherd Medical Center (GSMC) – Marshall’s Endoscopy Center as part of its program specifically dedicated to promoting quality in endoscopy in all settings where it is practiced in the United States.
 
GSMC – Marshall’s Endoscopy Center is one of more than 400 endoscopy units to be granted the
recognition since 2009. The ASGE Endoscopy Unit Recognition Program honors endoscopy units that
have demonstrated a commitment to patient safety and quality in endoscopy as evidenced by meeting the program’s rigorous criteria, which includes following the ASGE guidelines on privileging, quality
assurance, endoscope reprocessing, CDC infection control guidelines and ensuring endoscopy staff
competency.
 
“We are honored to be recognized by ASGE for our efforts to enhance quality and safety in our
Endoscopy Center,” said Russ Collier, CEO. GSMC – Marshall. “Through ongoing education and
continued compliance with the ASGE Endoscopy Unit Recognition Program requirements, we
demonstrate our dedication and on-going commitment to delivering high-quality patient care.”

Angelica Belo, MD, Good Shepherd Medical Associates Gastroenterologist and Medical Director of the Good Shepherd – Marshall Endoscopy Center, along with her team worked vigorously to meet the
rigorous quality markers required to earn recognition from the ASGE Endoscopy Unit Recognition
Program. “We are committed to delivering high-quality and safe care to our patients,” said Dr. Belo. “As a team, we are honored to receive this recognition.”
 
To be recognized by ASGE, a unit, through a peer-reviewed application process, must attest to the
continued competence of all staff relative to their roles, demonstrate the adoption of unit policies specific to ongoing assessment of performance relative to key quality indicators, and attest that the unit has an established infrastructure and personnel dedicated to infection control and prevention. The program is applicable to all settings in the United States, Puerto Rico and the Virgin Islands where endoscopy is practiced, including office-based endoscopy units, hospital-based endoscopy units, and stand-alone ambulatory endoscopy or surgery centers.
 
An important component of the program is an educational course entitled, “Improving Quality and Safety in Your Endoscopy Unit,” that thoroughly reviews related guidelines. Upon completion of the program, the certificate is granted for a three-year renewable period. For a full list of program benefits, log on to www.asge.org. “We are proud to acknowledge these endoscopy units through our Endoscopy Unit Recognition Program for their commitment to promoting the highest standards of safety and quality,” said Glenn Eisen, MD, FASGE, chair, ASGE Quality Assurance in Endoscopy Committee. “By ensuring infection control principles are adhered to, continually assessing the competency of staff, and monitoring patient satisfaction, ASGE-recognized units contribute to the public’s confidence in endoscopy, a lifesaving technology.”

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ASGE and Quality
ASGE is the profession’s leader in setting standards of excellence in endoscopy through its safety
guidelines and the training of its members so that patients receive the best and safest care possible. The
Society continually reinforces the importance of quality among its members through member
communications, such as emails and newsletters, and its courses, including "Improving Quality and
Safety in Your Endoscopy Unit.”
 
About the American Society for Gastrointestinal Endoscopy
Since its founding in 1941, the American Society for Gastrointestinal Endoscopy (ASGE) has been
dedicated to advancing patient care and digestive health by promoting excellence and innovation in
gastrointestinal endoscopy. ASGE, with more than 14,000 members worldwide, promotes the highest
standards for endoscopic training and practice, fosters endoscopic research, recognizes distinguished
contributions to endoscopy, and is the foremost resource for endoscopic education. Visit www.asge.org
and www.screen4coloncancer.org for more information and to find a qualified doctor in your area.

2015 GET WITH THE GUIDELINES® - STROKE GOLD PLUS QUALITY ACHIEVEMENT AWARD WITH TARGET: STROKE HONOR ROLL


Good Shepherd Medical Center - Marshall Receives Quality Award from American Heart Association
Award demonstrates hospital’s commitment to quality care for stroke patients

Good Shepherd Medical Center - Marshall Receives Quality Award from American Heart Association
Award demonstrates hospital’s commitment to quality care for stroke patients
(Marshall, TX) -- Good Shepherd Medical Center (GSMC) – Marshall has received the American Heart Association/American Stroke Association’s Get With The Guidelines®-Stroke Gold Plus Quality Achievement Award with Target: Stroke SMHonor Roll. The award recognizes the hospital’s commitment and success ensuring that stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines based on the latest scientific evidence.
 
To receive the Gold Plus Quality Achievement Award, hospitals must achieve 85 percent or higher adherence to all Get With The Guidelines-Stroke achievement indicators for two or more consecutive 12-month periods and achieved 75 percent or higher compliance with five of eight Get With The Guidelines-Stroke Quality measures.
 
“With a stroke, time lost is brain lost, and this award demonstrates our commitment to ensuring patients receive care based on nationally-respected clinical guidelines,” said GSMC-Marshall Stroke Coordinator Sandra Wagner. “Good Shepherd – Marshall is dedicated to improving the quality of stroke care and the American Heart Association/American Stroke Association’s Get with the Guidelines–Stroke helps us achieve that goal,” said Russ Collier, chief executive officer, GSMC- Marshall. “We are honored to receive this award for our hospital’s demonstrated commitment to ensure that our patients receive care based on internationally respected clinical guidelines.”
 
To qualify for the Target: Stroke Honor Roll, hospitals must meet quality measures developed to reduce the time between the patient’s arrival at the hospital and treatment with the clot-buster tissue plasminogen activator, or tPA, the only drug approved by the U.S. Food and Drug Administration to treat ischemic stroke. If given intravenously in the first three hours after the start of stroke symptoms, tPA has been shown to significantly reduce the effects of stroke and lessen the chance of permanent disability. GSMC – Marshall earned the award by meeting specific quality achievement measures for the diagnosis and treatment of stroke patients at a set level for a designated period.
 
These quality measures are designed to help hospital teams provide the most up-to-date, evidence-based guidelines with the goal of speeding recovery and reducing death and disability for stroke patients.
 
“We are pleased to recognize Good Shepherd Medical Center - Marshall for their commitment to stroke care,” said Deepak L. Bhatt, M.D., M.P.H., national chairman of the Get With The Guidelines steering committee and Executive Director of Interventional Cardiovascular Programs at Brigham and Women’s Hospital and Professor of Medicine at Harvard Medical School. “Studies have shown that hospitals that consistently follow Get With The Guidelines quality improvement measures can reduce length of stay and 30-day readmission rates and reduce disparities in care.”
 
For providers, Get With The Guidelines-Stroke offers quality improvement measures, discharge protocols, standing orders and other measurement tools. Providing hospitals with resources and information that make it easier to follow treatment guidelines can help save lives and ultimately reduce overall healthcare costs by lowering readmission rates for stroke patients.
 
For patients, Get With The Guidelines-Stroke uses the “teachable moment,” the time soon after a patient has had a stroke, when they learn how to manage their risk factors while still in the hospital and recognize the F.A.S.T. warning signs of a stroke.
 
According to the American Heart Association/American Stroke Association, stroke is the number five cause of death and a leading cause of adult disability in the United States. On average, someone suffers a stroke every 40 seconds; someone dies of a stroke every four minutes; and 795,000 people suffer a new or recurrent stroke each year.
 

2015 MIDAS+ PLATINUM QUALITY AWARD


Good Shepherd Medical Center – Marshall Recognized as Top-performing Hospital
Award demonstrates hospital’s commitment to providing quality care.

Good Shepherd Medical Center – Marshall Recognized as Top-performing Hospital
Award demonstrates hospital’s commitment to providing quality care.
 
(Marshall, TX) -- Good Shepherd Medical Center (GSMC) – Marshall has been recognized by Midas+ Solutions, A Xerox Company, as a top performing hospital in its MIDAS+ Platinum Quality Award program. The award reflects achievement in quality outcomes, care efficiency and consistent delivery of evidence-based best practices in healthcare delivery.
 
GSMC – Marshall was one of just a handful of national award-winners in its size category, in Texas. To receive the Midas+ Platinum Quality Award, organizations must score in the top five percent among their eligible peers in the Midas+ Comparative Database (CDB), which consists of nearly 800 hospitals. The database compares hospitals in key areas such as non-elective readmission rates, mortality and average length-of-stay.
 
"I am extremely proud of our performance against hospitals across the country in the MIDAS+ Platinum Quality Award program," says Russ Collier, chief executive officer, Good Shepherd Medical Center – Marshall. "But I'm even more proud of the commitment of our staff to providing our patients with the best quality of care day in and day out."
 
The Midas+ Platinum Quality Award isn't the only quality-related recognition the medical center has received recently. In February, the Joint Commission and the American Heart Association/American Stroke Association awarded GSMC – Marshall with Advanced Certification for Acute Stroke Ready Hospital for its exceptional ability to treat stroke patients with timely, evidence-based care.
 
"Having our hard work recognized by prestigious organizations is an honor," says Collier. "The fact that we continue to receive national awards demonstrates the quality care we strive to provide each day and proves that some of the best healthcare in the country is available right here in our own community."
 
About Good Shepherd Medical Center – Marshall
Good Shepherd Medical Center – Marshall is the only hospital in Harrison and Marion counties and has a strong history and reputation for providing high quality, compassionate medical care. Established in 1909, Good Shepherd – Marshall is a non-profit, acute-care, 149-bed facility featuring a 24-hour Level III Trauma Center, an award winning stroke program, intensive care unit and is accredited by the Joint Commission.
 
For more information on the services offered at Good Shepherd Medical Center – Marshall, please visit www.GSMC.org.

ADVANCED DISEASE-SPECIFIC CARE CERTIFICATION FOR ACUTE STROKE READY HOSPITAL


Good Shepherd Medical Center – Marshall Advanced Certification for Acute Stroke Ready Hospital

Good Shepherd Medical Center – Marshall Advanced Certification for Acute Stroke Ready Hospital
 
(Marshall, TX) -- Good Shepherd Medical Center (GSMC) – Marshall announced it has earned Advanced Disease-Specific Care Certification for Acute Stroke Ready Hospital from The Joint Commission and the American Heart Association/American Stroke Association. This certification recognizes hospitals equipped to treat stroke patients with timely, evidence-based care prior to transferring them to a Primary or Comprehensive Stroke Center.
 
GSMC – Marshall underwent a rigorous onsite review in November 2015 to assess its compliance with the Joint Commission’s Advanced Disease-Specific Care certification requirements, including:
·         A dedicated stroke-focused program
·         Staffing by qualified medical professionals trained in stroke care
·         Collaboration with local emergency management agencies
·         24/7 ability to perform rapid diagnostic and laboratory testing
·         Ability to administer intravenous clot-busting medications to eligible patients
·         Availability of telemedicine technology

“We are delighted to receive this important Acute Stroke Ready Hospital Certification,” said Russ Collier, chief executive officer, GSMC- Marshall.
 
“This certification demonstrates our continued commitment to providing a higher standard of service to stroke patients, while also addressing the gap in access to acute stroke services.”
“When it comes to a stroke diagnosis, getting medical treatment as soon as possible is critical to preventing loss of brain function, and this award demonstrates our commitment to ensuring patients receive care based on nationally-respected clinical standards,” said GSMC-Marshall Stroke Coordinator Sandra Wagner.
 
“Currently, nearly half of the population in the United States live 60 miles or more away from a Primary Stroke Center or Comprehensive Stroke Center,” said Lee H. Schwamm, MD, American Stroke Association. “If patients who experience an acute ischemic stroke can get treated with clot-busting medications quickly, more lives would be saved and more patients would have improved outcomes.”
 
“This new certification acts as important bridge and will be a key component in an evolving system of stroke care,” said Wendi Roberts, RN, BA, MS, CLNC, executive director, Certification Programs, The Joint Commission. “A Joint Commission and American Heart Association/American Stroke Association certified Acute Stroke Ready Hospital will be the foundation for acute stroke care in many communities, allowing it to be the first stop on a patient’s acute stroke journey.”
 
Established in 2015, Acute Stroke Ready Hospital Certification is awarded for a two-year period to Joint Commission-accredited hospitals and critical access hospitals. Stroke is the number five cause of death and a leading cause of adult disability in the United States, according to the American Heart Association/American Stroke Association. On average, someone suffers a stroke every 40 seconds; someone dies of a stroke every four minutes; and 795,000 people suffer a new or recurrent stroke each year.

GOOD SHEPHERD MEDICAL CENTER – MARSHALL EARNS ‘TOP PERFORMER ON KEY QUALITY MEASURES®’ RECOGNITION FROM THE JOINT COMMISSION


Good Shepherd Medical Center – Marshall today announced it has been recognized as a 2013 Top Performer on Key Quality Measures® by The Joint Commission, the leading accreditor of health care organizations in the United States.

(Marshall, TX) -- Good Shepherd Medical Center – Marshall today announced it has been recognized as a 2013 Top Performer on Key Quality Measures® by The Joint Commission, the leading accreditor of health care organizations in the United States. Good Shepherd - Marshall was recognized as part of The Joint Commission’s 2014 annual report “America’s Hospitals: Improving Quality and Safety,” for attaining and sustaining excellence in accountability measure performance heart failure, pneumonia and surgical care. Good Shepherd – Marshall is one of 1,224 hospitals in the United States to achieve the 2013 Top Performer distinction.
 
The Top Performer program recognizes hospitals for improving performance on evidence-based interventions that increase the chances of healthy outcomes for patients with certain conditions, including heart attack, heart failure, pneumonia, surgical care, children’s asthma, stroke, venous thromboembolism and perinatal care, as well as for inpatient psychiatric services and immunizations.
 
This is the first year Good Shepherd – Marshall has been recognized as a Top Performer.
 
Good Shepherd – Marshall is one of only of (712 hospitals to achieve the Top Performer distinction for the past two consecutive years/314 hospitals to achieve the Top Performer distinction for the past three consecutive years/147 hospitals to achieve the Top Performer distinction for the past four consecutive years).
 
To be a 2013 Top Performer, hospitals had to meet three performance criteria based on 2013 accountability measure data, including:
 
·         Achieving cumulative performance of 95 percent or above across all reported accountability measures;

·         Achieving performance of 95 percent or above on each and every reported accountability measure where there were at least 30 denominator cases; and

·         Having at least one core measure set that had a composite rate of 95 percent or above, and (within that measure set) all applicable individual accountability measures had a performance rate of 95 percent or above.

“Delivering the right treatment in the right way at the right time is a cornerstone of high-quality health care. I commend the efforts of Good Shepherd Medical Center – Marshall for their excellent performance on the use of evidence-based interventions,” said Mark R. Chassin, M.D., FACP, M.P.P., M.P.H., president and CEO, The Joint Commission.
 
“We understand what matters most to patients at Good Shepherd – Marshall is the quality and safety of the care they receive. That is why we have made it a top priority to improve positive patient outcomes through evidence-based care processes,” said Russ Collier, chief executive officer, Good Shepherd Medical Center – Marshall. “Good Shepherd – Marshall is proud to be named a Top Performer as it recognizes the knowledge, teamwork and dedication of our entire hospital staff.”
 
For more information about the Top Performer program, visit http://www.jointcommission.org/accreditation/top_performers.aspx.

Level III Trauma Center


Level III Trauma Center

Good Shepherd Medical Center in Marshall is verified as a Level III Trauma Center. As verified by the American College of Surgeons' Committee on Trauma, a Level III Trauma Center has demonstrated an ability to provide prompt assessment, revival and stabilization of injured patients. Key elements of a Level III Trauma Center include 24-hour immediate coverage by emergency medicine physicians and the prompt availability of general surgeons and anesthesiologists. The Level III program is dedicated to continued improvement in trauma care through a comprehensive quality assessment program. The Level III Trauma Center has developed transfer agreements for patients requiring more comprehensive care at a Level I or Level II Trauma Center.


2013 Ranked Nationally for Quality Clinical Experience


Good Shepherd Medical Center Longview received the 2013 quality award rankings from CareChex, a division of Comparion Medical Analytics, formerly The Delta Group, an independent quality ratings group. These rankings listed Good Shepherd Medical Center as No. 1 in the Market for Medical Excellence in Overall Hospital Care and Overall Medical Care. Good Shepherd was ranked in the Top 100 in the nation for Medical Excellence.

Excellence in the following areas

  • Overall Hospital Care
  • Overall Medical Care
  • Cardiac Care
  • Gallbladder Removal
  • Gastrointestinal Care
  • General Surgery
  • Heart Attack Treatment
  • Interventional Coronary Care
  • Major Bowel Procedures
  • Orthopedic Care
  • Major Orthopedic Surgery
  • Pulmonary Care
  • Stroke Care

 Good Shepherd was also ranked in the Top 10 percent in the nation for Medical Excellence in the following areas with specific ranks indicated.

  • Overall Hospital Care 38th in nation, 4th in Texas
  • Overall Medical Care 27th in nation, 2nd in Texas
  • Overall Surgical Care 182nd in nation, 18th in Texas
  • Cardiac Care 51st in nation, 3rd in Texas
  • Gall Bladder Removal 23rd in nation, 6th in Texas
  • Gastrointestinal Care 75th in nation, 6th in Texas
  • General Surgery 24th in nation, 3rd in Texas
  • Heart Attack Treatment 71st in nation, 5th in Texas
  • Interventional Coronary Care 94th in nation, 8th in Texas
  • Joint Replacement 110th in nation, 8th in Texas
  • Neurological Care 140th in nation, 10th in Texas
  • Orthopedic Care 21st in nation, 5th in Texas
  • Major Orthopedic Surgery 48th in nation, 5th in Texas
  • Pulmonary Care 30th in nation, 3rd in Texas
  • Spinal Surgery 103rd in nation, 12th in Texas
  • Stroke Care 56th in nation, 8th in Texas

Unlike other publicly available hospital quality ratings, CareChex provides a comprehensive evaluation of all components of medical quality including process of care, outcomes of care, and patient satisfaction.


2012 CareChex Awards


Good Shepherd has received 2012 quality award rankings from CareChex, a division of The Delta Group. These rankings listed Good Shepherd Medical Center as third in the nation for Medical Excellence in Gall Bladder Removal. They also were ranked in the Top 100 in the nation for Medical Excellence in several areas.

  • Overall Medical Care 66th in nation
  • Gall Bladder Removal 3rd in nation
  • Gastrointestinal Care 98th in nation
  • Heart Failure Treatment 81st in nation
  • Joint Replacement 63rd in nation
  • Orthopedic Care 54th in nation
  • Major Orthopedic Surgery 67th in nation
  • Pulmonary Care 81st in nation

Good Shepherd Medical Center Longview also was ranked in the Top 10 percent in the nation for Medical Excellence in the following areas:

  • Overall Hospital Care
  • Overall Medical Care
  • Cardiac Care
  • Gall Bladder Removal
  • Gastrointestinal Care
  • General Surgery
  • Heart Attack Treatment
  • Heart Failure Treatment
  • Joint Replacement
  • Orthopedic Care
  • Major Orthopedic Surgery
  • Pulmonary Care
  • Trauma Care

Good Shepherd Health System Featured in Modern Healthcare’s 100 Top Hospitals: 15 Top Health Systems


Good Shepherd Health System was featured in Modern Healthcare’s article 100 Top Hospitals: 15 Top Health Systems. Thomson Reuter’s selected winners from a total of 321 systems with 2,194 member hospitals and about eight million patient discharges. Good Shepherd Health System was included in the top quintile of small health systems for the Longview and Marshall facilities.

Thomson Reuters selected the winners from a total of 321 systems with 2,194 member hospitals and about 8 million patient discharges. Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals.

Good Shepherd Health System received this recognition based on several criteria. According to Thomson Reuters’ analysis, ranking health systems, in matchups with their peers, are ahead of the pack in all study comparisons including higher patient satisfaction scores as well as the following performance measures:

  • Better survival rates
  • Fewer patient complications
  • Better long-term outcomes
  • Better adherence to accepted care protocols and patient-safety standards
  • Patients returned home sooner
  • Better hospital experience

Becker’s Hospital Review 100 Great Community Hospitals


In 2012, Good Shepherd Medical Center was recognized as one of the “100 Great Community Hospitals” by Becker’s Hospital Review. The list recognizes high-performing hospitals that have fewer than 550 beds and minimal teaching programs. Good Shepherd was one of only three Texas hospitals to make the list.

To compile the “100 Great Community Hospitals” list, Becker’s editorial team analyzed information, recognition and rankings from a variety of industry sources, including iVantage Health Analytics, Thomson Reuters, HealthGrades® and the American Nurses Credentialing Center. According to Becker’s, Community hospitals are a critical component to the American healthcare continuum. These hospitals are often the anchors of health and employment within their communities, providing patients with top-quality care close to home. The following hospitals have demonstrated commitments to the health of their local population through clinical excellence, community involvement and various other efforts.

A full-length edition of the list can be found here.


Texas Health Care Quality Improvement Award


Good Shepherd Medical Center received the Texas Health Care Quality Improvement Silver Award from TMF Health Quality Institute, the Medicare Quality Improvement Organization for Texas. TMF established the awards program in partnership with The Texas Hospital Association, Texas Medical Association, Texas Organization of Rural and Community Hospitals and Texas Osteopathic Medical Association.

Texas Health Care Quality Improvement Awards honor Texas hospitals that are performing quality initiatives aimed at improving outcomes in patient care by recognizing those hospitals that have improved their performance on specific national quality measures. The awards acknowledge hospitals for improving care related to acute myocardial infarction or AMI (heart attack), heart failure, pneumonia and surgical care. These clinical areas have been designated as national health care priorities by the Centers for Medicare and Medicaid Services and The Joint Commission, an independent nonprofit, standards-setting and accrediting body in health care.

To earn the Silver Award, a hospital had to achieve or maintain performance between 90 and 100 percent on the Appropriate Care Measure and to have met all other awards requirements. These included collecting data on quality indicators for four rolling quarters beginning October 1, 2010, having mortality scores within the projected range, and submitting the Hospital Consumer Assessment of Healthcare Providers and Systems Survey data.


Pathway to Excellence® Designation


In 2012, Good Shepherd Medical Center achieved Pathway to Excellence® designation by the American Nurses Credentialing Center. The Pathway to Excellence designation identifies the elements of work environments where nurses can flourish. The designation substantiates the professional satisfaction of nurses at Good Shepherd and identifies it as one of the best places to work.

As a Pathway to Excellence® designated organization, Good Shepherd Medical Center is committed to nurses, to what nurses identify as important to their practice, and to valuing nurses’ contributions in the workplace. This designation confirms to the public that nurses working at Good Shepherd know their efforts are supported. The honor encourages other nurses to join their colleagues in this desirable and nurturing environment.