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Quality is defined as a degree of excellence, and at Good Shepherd, that is what we strive to achieve. We want quality to be synonymous with Good Shepherd, making us the provider of choice for your healthcare needs.
Patient care is a coordinated and collaborative effort, thus the approach to improving performance involves multiple departments and disciplines. Every employee and every department at Good Shepherd has a role in quality patient care. The organizational program, established by the Governing Board, with the support and approval of the Medical Staff, has the responsibility for monitoring every aspect of care from the time the patient enters the hospital through diagnosis, treatment, recovery and discharge in order to identify and resolve any breakdowns, while striving to continuously improve and facilitate positive patient outcomes.
Good Shepherd stands behind its commitment to create a healthier future for the communities of Northeast Texas. If you base your choices on quality, then you will choose Good Shepherd.
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