Awards and Recognition

2011 HealthStream, Inc ‘Excellence Through Insight’ Patient Satisfaction Award

Good Shepherd Medical Center’s A600 Progressive Care Unit was selected for receiving the highest patient satisfaction ratings for an Inpatient Step-Down Unit by HealthStream. HealthStream, Inc is a leader in providing independent research and learning solutions for the healthcare industry, including nationally recognized patient satisfaction rankings. Good Shepherd was awarded this honor for their commitment to excellence in patient care.


2011 Target: Stroke Honor Roll Recipient

Good Shepherd Medical Center was awarded as one of only ten hospitals in Texas to be recognized on the American Heart Association and American Stroke Association Target: Stroke Honor Roll. Good Shepherd Medical Center is now the only healthcare institution in East Texas to achieve this distinction.


2012 CareChex Awards

Good Shepherd has received 2012 quality award rankings from CareChex, an independent ratings division of The Delta Group, which recognized Good Shepherd Medical Center as a Top 100 Hospital in the Nation for Overall Medical Care, Heart Failure Treatment, Major Orthopedic Surgery, Joint Replacement, Orthopedic Care, Pulmonary Care, Gastrointestinal Care, and Gall Bladder Removal. Good Shepherd was also recognized as being in the Top 10% in the Nation for Overall Hospital Care, Cardiac Care, Heart Attack Treatment, Neurological Care, General Surgery, Pneumonia Care, Stroke Care, Spinal Surgery, and Trauma Care. These quality rankings indicate lower complication rates and better overall results.


2011 CareChex Awards

Good Shepherd Medical Center has been awarded numerous high rankings from CareChex. CareChex is a hospital quality rating service of The Delta Group, which provides clinical, financial and patient satisfaction findings to consumers, providers and purchasers of U.S. medical care.


2010 Blue Distinction Center Award

Blue Cross and Blue Shield of Texas has designated Good Shepherd Medical Center as a Blue Distinction Center for experience in comprehensive care with the best outcomes in:

  • * Hip & Knee Replacement
  • * Spine Surgery


2010 CareChex Awards

CareChex provides a comprehensive evaluation of all components of medical quality including process of care, outcome of care, and patient satisfaction.  Good Shepherd is:

  • Ranked in the Top 2% Nationally for Overall Hospital Care
  • Ranked in the Top 3% Nationally for Overall Medical Care
  • Ranked #2 in Texas for Overall Medical Care
  • Ranked #4 in Texas for Overall Hospital Care
  • Ranked in the Top 1% Nationally for Cardiac Care
  • Ranked #1 in Texas for Cardiac Care
  • Ranked #2 Nationally for Orthopaedic Care
  • Ranked #1 in Texas for Orthopaedic Care
  • Ranked in the Top 5% Nationally for Respiratory Care
  • Ranked in the Top 2% Nationally for Neurological Care


2010 HealthGrades

HealthGrades, the nation’s leading independent healthcare ratings company, recognized Good Shepherd with the following quality recognition:

  • Five-Star Rated Treatment of Heart Attack — 8 years in a row (2003-2010).
  • Orthopaedic Surgery Excellence Award — 6 years in a row (2005-2010).


2009 CareChex

Good Shepherd is ranked 1st in Texas and 4th in the United States for clinical excellence in Orthopedic Care and 1st in Texas and 15th in the United States for Patient Safety in Cardiac Care. Medical Excellence Awards and Patient Safety Awards were received in Overall Hospital Care, Overall Medical Care, Cardiac Care, Orthopedic Care, Neurological Care, and Respiratory Care. Patient Satisfaction Awards were also received for Overall Hospital Care, Overall Medical Care and Overall Surgical Care.

CareChex is a hospital quality rating service of The Delta Group – a national healthcare information services company that provides clinical, financial and patient satisfaction findings to consumers, providers and purchasers of U.S. medical care. Unlike other publicly available hospital quality ratings, CareChex provides a comprehensive evaluation of all components of medical quality including process of care, outcomes of care, and patient satisfaction.


Consumer-Choice-Award_tn2009/2010 Consumer Choice Award

National Research Corporation (NRC) recognized Good Shepherd medical Center as one of the nation’s top hospitals with the 2009/2010 Consumer Choice Award. The award identifies hospitals which healthcare consumers have chosen as having the highest quality and image.

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2009-HealthGrades-Image_small2009 Healthgrades

Good Shepherd Medical Center was recognized with top honors by HealthGrades including being ranked among the top 5 percent of all hospitals nationally for overall Orthopaedic Care and among the top 10 percent of all hospitals nationally for Cardiology Services, Spine Surgery and General Surgery, according to a comprehensive study released by HealthGrades, the nation’s leading healthcare ratings company. Good Shepherd Medical Center is a recipient of 2009 Specialty Excellence Awards for Coronary Intervention, Orthopaedic Surgery, Spine Surgery and General Surgery.

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2009 Quest

As a participant in the Premier, Inc. healthcare alliance QUEST: High Performing Hospitals, Good Shepherd Medical Center saved …


flyer111546102007 America’s 50 Best Hospitals

Good Shepherd Medical Center announced that it has been recognized as one of America’s 50 Best Hospitals by HealthGrades, the nation’s leading independent healthcare ratings company…

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2007 Healthgrades

Due to its outstanding quality performance, Good Shepherd Medical Center has achieved HealthGrades’ 2007 Distinguished Hospital Award for Clinical ExcellenceTM. This is Good Shepherds fifth consecutive year to receive the award…

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flyer91556352006 Healthgrades – Women’s Services

Good Shepherd Medical Center announced that it has been recognized with a five-star rating for clinical excellence in womens health services from HealthGrades, the nations leading independent source for healthcare quality information…

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flyer8101582006 HealthGrades

Good Shepherd Medical Center is one of only two hospitals in the state of Texas to receive the Distinguished Hospital Award for Clinical Excellence by HealthGrades for four consecutive years. HealthGrades, the nations leading independent healthcare ratings company, announced in January 2006 that Good Shepherd Medical Center is also ranked among the top hospitals nationally in the areas of Orthopaedics, Stroke, Pulmonary, Gastroenterology and General Surgery.

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flyer71152322005 Texas Health Care Quality Improvement Award

In November 2005, Good Shepherd received the Texas Health Care Quality Improvement Award of Excellence from TMF Health Quality Institute, the Medicare quality improvement organization for Texas. To earn the award, Good Shepherd had to achieve or maintain performance of 90 to 100 percent on all national quality measures within one or more targeted clinical areas. Only 25 hospitals statewide achieved this milestone.

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flyer61023142005 VHA Leadership Award

VHA Inc., a national healthcare provider alliance based in Irving, TX, recognized Good Shepherd in May 2005 for excellence in cardiac care. Good Shepherd is one of only 92 VHA member hospitals nationwide to receive the 2005 Leadership Award for Clinical Excellence and is the only healthcare provider in the region to receive the honor.

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p_1_623154822a2005 HealthGrades

Good Shepherd Medical Center also received the HealthGrades Distinguished Hospital Award for Clinical ExcellenceTM in 2003 and 2004, making it one of only three hospitals in the state of Texas to achieve this distinction three years on a row…

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solucient2004 Solucient Top 100

Good Shepherd Heart Center was named Monday as one of the nation’s 100 Top cardiovascular hospitals by Evanston, IL-based Solucient.

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