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Understanding Financial Guidelines
As of October 1st, 2004, failure to make financial arrangements before your procedure may result in your procedure being rescheduled until satisfactory financial arrangements can be made. These financial guidelines have been set forth to ensure that patients pre-registering for elective and/or non-life threatening procedures or services understand that they are financially responsible for services received.
As a courtesy to patients, Good Shepherd will continue to process insurance claims on the patient's behalf to collect the amount owed by the insurance company. Failure to pay or prearrange payment may result in a procedure being rescheduled until satisfactory financial arrangements can be made.
Financial Representatives are available to discuss payment arrangements based on a patient's financial situation, and financial assistance may be available. A patient qualifying for financial assistance is an individual who is uninsured or underinsured and needs medical care. The financial guidelines are designed to identify these people at the time services are scheduled and to secure assistance prior to any services or procedures. More information is available for patients in need of assistance in Charity/Financial Assistance.
As a not-for-profit healthcare provider that does not receive supporting funds from any taxing authority, Good Shepherd Medical Center is funded solely from patient revenue and community support through the Good Shepherd Foundation.
Therefore, payment for services received is essential if Good Shepherd is going to remain financially able to provide the healthcare services you have come to know and trust.
For more information on Financial Guidelines, please contact Patient Financial Services at (903) 315-5200.
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Financial Guidelines Brochure
